Customer support

We are here to help with your MaviScale account, dashboard, QR menu, or online store.

Contact us

Please include your business name, the email you use to log in, and a short description of the issue. Screenshots help when something looks wrong on screen.

What we can help with

Logging in, password reset, and account access
Dashboard questions (products, categories, images, languages)
Public menu or store link and slug
General questions about plans and billing when available

Response times

We aim to reply within a few business days. Urgent outages may be prioritized when we are able to identify them from your message.

Help yourself

Many answers are on the home page FAQ and in your dashboard help areas as we add them.

Replace support@maviscale.com with your real support address before launch if it differs.